Lash Kia Auto Dealership in Greenburgh to Close

One of our readers relayed a story he was having with his car’s front end. He contacted Kia USA to see if the parts were covered under the Kia (and Hyundai) 100,000 mile warranty. Kia USA assigned him a case number back in April, when he was also told they would have to get back to him as to the warranty coverage. You would think this would be a simple yes or no answer, all the while hoping for a “yes” and expecting a “no”. They called him back and said “Yes, it is covered under the warranty.”

He called Lash Kia, not the dealership where he bought the car and they told him they needed to inspect the car to see what parts would be needed. This was a reasonable request. The only limitation was that they could not see him for three weeks! While Kia’s have certainly increased in popularity, there cannot be that many of them needing service causing such a backup. He waited the three weeks and dropped his car off on May 20th. He was told to bring the car to the same location as the showroom. Upon arrival, he found the service department was at a different location. After finding the second location, the service person stated he had no appointment in his book. Tempers rose but remained controlled and he left his car for the evaluation. He was told he would receive a call when the inspection was done. He received no call back.

He called the Lash Kia service department and spoke with Tom, who told him they would have to order the parts. He could pick the car up and use it until the parts came in and then bring it back for the repairs. He retrieved the car and called every couple of days inquiring if the parts had arrived or not. On the last day of May, Friday the 31st he called again. He was told that Lash Kia was no longer doing Kia service and only Volkswagen service. Another call to Kia USA.

Speaking with Todd at Kia USA confirmed that Lash Kia is in fact losing their Kia dealership as of June 1st. So while the award winning and well-designed automobiles from South Korea are becoming more and more popular, it seems that not enough people in Greenburgh and the immediate surrounding area are interested in their cars. Lash Volkswagen is apparently not included in the closing of the Kia dealership.  Kia USA recommended West Nyack Kia or Yonkers Kia as an alternative dealership for current and future Kia owners. We are sorry to see any business leave, but based on our reader’s lament, it’s no surprise.