United Water Warns Customers About Phone Scams

The concern about scams is an important issue. Consequently, United Water has just issued an announcement about telephone scams being tried on their customers. Most of Unincorporated Greenburgh residents are not served by United Water. Typically, the residents of the Town's Villages are their customers, specifically Ardsley, Hastings and Dobbs Ferry. Information posted on their website indicates that their customers are found in New Rochelle, Rye, Rye Brook, Bronxville, Tuckahoe, North Pelham, Pelham Manor, Ardsley, Hastings-on-Hudson, Port Chester, and Dobbs Ferry.

The water company noted that several customers have received telephone calls requesting payment for overdue bills. As such, United Water is advising the recipients of suspicious or questionable calls to hang up and call customer service at either (877)-266-9109, or (877)-426-8969.

If someone comes to your house claiming to be from the company, be aware that United Water employees wear uniforms and ID badges with the company name and logo, it said. The badge shows the employee’s color photograph, name, job title and date the badge was issued. Customers should also look for the white United Water van with a prominent company logo. If customers have any doubts, they should have the person wait outside while they call United Water to verify that the company has sent someone to their home. If they suspect they’re involved in a scam, they can also contact local police, the company said.